Privacy Policy

Last Updated: January 2025

Your Privacy Matters: FindSchool.uk is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Contents

  • 1. Introduction
  • 2. Information We Collect
  • 3. How We Use Your Information
  • 4. Information Sharing
  • 5. Cookies and Tracking
  • 6. Data Security
  • 7. Your Rights
  • 8. Children's Privacy
  • 9. Changes to This Policy
  • 10. Contact Us

1. Introduction

FindSchool.uk ("we", "us", or "our") operates the website www.findschool.uk and maintains the SEO redirect domain www.ukschoolratings.co.uk. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using our Service, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring that your privacy is protected and will only use your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Submit Reviews: Name (optional), email address, school relationship, review content
  • Contact Us: Name, email address, message content
  • Create an Account (if applicable): Email address, password, profile information
  • Subscribe to Updates: Email address, preferences

Information Automatically Collected

When you visit our website, we automatically collect certain information:

  • Usage Data: Pages visited, time spent, links clicked, search queries
  • Device Information: Browser type, operating system, device type
  • Location Data: Approximate location based on IP address (country/city level)
  • Cookies: See our Cookies section for details
Type of Data Purpose Legal Basis
Email Address Communication, account management Consent / Legitimate Interest
Review Content Public display on website Consent
Usage Analytics Service improvement Legitimate Interest
IP Address Security, fraud prevention Legitimate Interest

3. How We Use Your Information

We use the collected information for the following purposes:

To Provide Our Service

  • Display school information and reviews
  • Process and publish user reviews
  • Respond to inquiries and support requests
  • Send service-related communications

To Improve Our Service

  • Analyze usage patterns and trends
  • Test new features and functionality
  • Conduct research and analysis
  • Personalize user experience

For Legal and Safety Purposes

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our Terms of Use
  • Protect rights and safety of users

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Public Information

Reviews and comments you submit may be publicly visible on our website. We recommend not including personal information in public content.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, such as:

  • Web hosting providers
  • Email service providers
  • Analytics services
  • Customer support tools

Note: All service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate wrongdoing
  • Protect the safety of users or the public

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements (if applicable)

Managing Cookies

You can control cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and parts of our website may no longer be fully accessible.

Third-Party Analytics

We may use Google Analytics to monitor and analyze the use of our Service. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Regular backups and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we are committed to maintaining the highest standards of data protection.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Your Legal Rights

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of processing in certain circumstances
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

No Fee Required: You will not have to pay a fee to access your personal data or exercise your rights unless your request is clearly unfounded, repetitive, or excessive.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

  • Website: ico.org.uk
  • Phone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal data from a child under 13 without parental consent, we will delete that information as quickly as possible.

Parents/Guardians: We encourage you to monitor your children's online activities and to contact us if you have concerns about their use of our Service.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top
  • Sending an email notification for significant changes (if we have your email)

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and consent to the updated policy.

10. Contact Us

Data Protection Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Via our website: Contact Form
  • Email: [Contact form will forward to hello.uk]

Data Controller:
FindSchool.uk
United Kingdom